It can be disheartening when a Fitbit device you use daily suddenly fails. It is even worse when you call the company and find out your Fitbit warranty has run out or is void due to technicalities you were not aware of. Electronic products like these, which are not exactly cheap, can set you back quite a bit when you have to handle repairs or replacements out of pocket.
Protecting your device is not an option you should be debating. Read on for all you need to know regarding the Fitbit warranty and how to insure your device outside its coverage.
Does Fitbit Come With a Warranty?
Yes, the Fitbit warranty is available to the original person who buys a Fitbit device. If you received yours as a gift, the warranty belongs to the buyer, not you. Fitbit offers a limited product warranty. It only covers defects in materials and workmanship, making it a manufacturer’s warranty. The warranty includes the device and wristband.
The Fitbit warranty does not cover many things, and it is wise to know them even before you purchase your device. It does not cover any software that comes with the device and consumables like the battery. Or cosmetic damage like scratches and dents. Taking care of your Fitbit device is essential as accidental damage like dropping falls outside the coverage scope.
Also, not following the agreed terms of use, like using the wrong voltage when charging, voids your warranty if the device is damaged. Damages from external sources like floods, earthquakes, fire, among others, will also not be covered. Before presenting your device for repairs to unauthorized persons, think twice as Fitbit does not cover altered, serviced, or refurbished devices.
How Long Is the Fitbit Warranty?
Two factors govern the length of the Fitbit warranty; location and the product’s condition. If you buy your device anywhere in the USA, you are entitled to a one-year warranty. The coverage for European countries is two years. The one or two years is only for new devices.
Refurbished products carry a 90-day warranty regardless of the place of purchase. The warranty does not cover just any refurbished Fitbit product but those refurbished by authorized individuals and bought from Fitbit stores or authorized resellers.
Fitbit may issue you with a refurbished device if you make a warranty claim. Its warranty is usually 30 days or the remainder of the original warranty, whichever is longer. It does not offer extended warranties on its products.
How to Check if Your Fitbit Is Still Under Warranty
Before submitting a claim, you need to know whether your Fitbit is still under warranty. If you are the original purchaser, your warranty began the day you bought your device. You should have proof of purchase. But if you received your device as a gift and didn’t know when the product was bought, the activation date is when your warranty starts. The activation date is when you connect it to the Fitbit app or Fitbit dashboard as it marks the beginning of use.
You also need to confirm you have not breached any warranty conditions. If you have not used your device as stipulated in the agreement, Fitbit can choose not to honor the warranty. Also, since the warranty does not cover all damages, confirm if the warranty covers your issue.
Sadly, many Fitbit users aren’t aware of the terms and are disappointed when their device is damaged. Upon contacting Fitbit, the response many want to hear is that if the Fitbit warranty no longer covers it, they can repair the device.
How Much Does It Cost to Fix a Fitbit?
Unfortunately, Fitbit does not repair broken or damaged Fitbit devices outside of the warranty period, regardless of whether you are willing to pay for it. Neither does it manufacture replacement parts. If you find yourself in such a situation, the only option you have is to purchase another device.
Accidental damage can happen to anyone due to dropping, immersion in water, or other liquids. Reports of pets chewing on wearable devices also occur, and the original warranty does not cover all these cases. For some people, paying for another one may not be immediately possible.
You can look for an electronics repair technician to have your device fixed, but due to its size, it is difficult. Also, the cost may be prohibitive and not worth it. Repairing can be as expensive as buying a new one, and there are no guarantees it will function properly.
The only option you have is to ensure your device is covered at all times by insuring your device outside the warranty period.
How Do I Insure My Fitbit Once the Warranty Expires?/Keep Your Fitbit Protected With AKKO Insurance
One of the wisest decisions regarding your Fitbit device and all your electronics is ensuring adequate cover outside the warranty period. A quick online search reveals several desperate people. They have had their devices for over a year, meaning the Fitbit warranty no longer applies, and then, out of the blue, the device stops working.
If you want to continue enjoying your Fitbit, you have to buy another one. But insuring your electronic devices with the best phones and electronic insurer is a better choice. AKKO insurance is cheaper compared to competitors and more friendly. Take a look at how we compare.
A family plan covers one phone and 25 other household electronics, starting from $15 a month. The deductibles are friendly, starting at $29 and not more than $99.
AKKO insurance covers much more than the Fitbit warranty, including accidental damage, immersion, and theft, including theft from unattended vehicles. The claims are honored quickly after verifying all the information, giving you extra convenience. You can get back to your regular exercise in no time.
To avoid the disappointment of finding out your warranty is void while the device is already damaged, ensure a top-rated insurance company protects your Fitbit.
Conclusion
Insuring your product with AKKO is so much more than protection. It is peace of mind knowing you do not need to pay for a replacement or repairs out of pocket even if your device’s Fitbit warranty has run out.
Sign up today and enjoy the benefits.
