sony camera warranty

Sony Camera Warranty: Everything You Need to Know

sony camera warranty

Before you purchase a Sony camera, you’ll certainly want to know if it’s covered under warranty. You’ll be looking at what the Sony camera warranty covers and for how long. It’s a substantial investment that requires comprehensive coverage, so you can have peace of mind when you put it into use. You can also obtain third-party coverage, courtesy of reliable insurance companies, such as AKKO.

Are Sony cameras covered under warranty?

All Sony cameras are covered under warranty and the length of the cover depends on the location of purchase and model of the camera. In Europe, Sony offers a warranty of two to five years on various product offerings. In the United States, the Sony camera warranty only covers one year although there’s a ‘special products’ cover that extends to five or more years.

Sony introduced the “Protect Plus” plan that covers the camera once the company warranty expires after a year. The Protect Plus plan is designed to help extend the one-year warranty and also offer additional incentives to the customer. Some of the additional incentives once the client extends their warranty with Sony include genuine Sony spare parts and express repair services.  

If a Sony camera is defective, you return it or contact a Sony retailer within the one-year period after purchase. After reviewing the product and determining that it’s defective, the retailer will replace the camera or at Sony own discretion they can refund the invoiced price.

To secure warranty service, you should make the claim within the period covered by the warranty. You’re required to post the defective camera to the retailer and include personal details and a copy of the original receipt. You should also attach a description of the camera problems encountered.

Within the warranty, a Sony camera is covered from mechanical and electrical failures, accidents, drops, and spills. Lens drops and accidents are the most common claims under the Sony camera warranty. The owner of a Sony camera has the option of 3rd party cover through insurance firms like AKKO once the warranty expires. Such third-party insurance companies offer flexible warranty options than the company protection plus plan.       

How long is the warranty on a Sony camera?

The warranty of a Sony camera varies from product to product. Products that Sony considers limited and special get five years to lifetime warranty covers. Sony warranty on regular cameras only covers one year from the time of purchase. In Europe Sony warranty extends from two to five years on products that are regular to the U.S market with only one year warranty.

Once the warranty expires and you don’t extend the cover, you cannot make any claim for the warranty service. The company offers extended warranty plans for every product they offer. The Protect Plus plan covered by Sony for their cameras starts from two to five years. Third-party product defects to the Sony camera are not covered by the warranty. These include third-party chargers, battery packs, and lenses among other things.    

How to check if your Sony camera is still under warranty

To check if your Sony camera warranty exists, visit Sign in on the Sony website and enter the product’s serial number or the receipt number and the information will be displayed. You can also check the date of purchase on the receipt if a year has passed on a regular Sony camera then the warranty is null and void.

To be able to access the Sony website warranty checker, your product must be registered through MySony. When registering your product at MySony, details like date of purchase and repair history are stored. The stored data helps when a customer requests for warranty status update for their product. The original location of purchase must match with the warranty checker page. The warranty checker also will give an update on the extended warranty end date if the product is registered on MySony.

Another option will be visiting the nearest Sony retailers and requesting the status of the warranty. You may also consider calling the Sony toll-free number (1-800-883-6817) to request a warranty status of the Sony camera.

How much does it cost to fix a Sony camera?

The price of repair may vary depending on the damage. Sony’s website support also offers customers with common solutions that for users to diagnose or repair their products themselves. These free solutions are hassle-free and avoid the long process of sending the camera to the retailer and waiting for it to be fixed.

Some of the common Sony Camera problems include camera shutter error, software issues, lens error, wet camera, battery, and SD card error. The Sony camera warranty covers all these repairs free of charge. If your camera warranty has expired then the price will vary depending on your location and the availability of the parts.      

How Do I Insure My Sony camera once the Warranty Expires?

Once your warranty expires your camera is exposed and the damages suffered repairs will be out of the pocket. AKKO insurance offers to cover all unexpected accidents to your Sony camera. 

With AKKO insurance, you get the Sony camera insurance coverage for only $180 annually or $15 a month. The best AKKO cover plan dubbed “Phone protection plans” offers you an additional twenty-five items to be covered. AKKO basic insurance coverage comes with a $2,000 per incident limit with the lowest deductible in the market of $99 only.

With AKKO insurance you have no stress of reimbursement annual limit or the number of filed claims. 

Insure your Sony Camera with us 

 Since the Sony camera warranty covers a limited period, what is your next option? Only AKKO offers you the best insurance coverage plan which includes up to 25 additional items. Better yet you can customize your family plan to cover your Sony camera. To get the best insurance deal for your Sony camera contact us today. 


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Recent Post
We treat you like we want to be treated

We built AKKO as the insurance we wanted. Full coverage. Customer service that truly cares. 
Fair prices. And no hidden terms, ever. Crazy? Maybe. But it’s just the right thing to do.